We set high standards — a principle that applies just as much to our relationships with retailers as it does to our products. We strive to meet your needs reliably, accurately and efficiently. At Arbutus Farms, we work with our retailers through every step of the ordering process.
Making strong connections: We call your Deli Managers twice a week to ensure we get up-to-the-moment information about the products you need, whether they’re our core products or custom dishes we work with you to create communicating product information: We’ll fill you in on everything you will need to know about our products, including nutritional and allergen information and pack sizes to custom designed deli signs.
Reliable shipping: Along with our dedicated distributors we ensure that once you’ve placed your order, you will receive it in less than a week.
Agility: Need to place an order on short notice? We can respond quickly to assist you. As a result of our efficient system, we have maintained an order fill rate of nearly 100 per cent. When requested we have filled orders for customers who have been shorted by competitors.